Episodes

As a leader, holding individuals accountable can be a difficult task, but it's essential for growth. In this episode, Susan and Tessa explore why pausing to address accountability is crucial—without it, people may not even realize their actions are problematic. They emphasize the need for bravery and meaningful conversations to address blind spots and guide staff toward professionalism. Susan and Tessa share strategies for engaging in these tough yet necessary discussions, helping leaders foster...

In this insightful conversation, Susan and Tessa dive into the moments when leaders unintentionally create more conflict by relaxing accountability, communication, or reacting poorly under pressure. They explore Marlene Chism’s five stages of conflict to help navigate and resolve tensions more effectively. By breaking down the stages, Susan and Tessa provide wisdom on how to identify the root of conflict, manage emotions, and prevent situations from escalating. This conversation offers practical...

In this episode, Susan and Tessa tackle the challenge of navigating negative dynamics in the workplace. They share strategies for leaders to foster healthy relationships and open communication, essential for transforming the culture of a school. By addressing toxic behaviors and promoting a more supportive environment, Susan and Tessa provide actionable steps to help leaders shift the dynamics from negative to positive. Tune in to learn how to build a stronger, more cohesive team and create a sc...

In this episode, Tessa and Susan explore the powerful impact of the messages displayed on your walls—whether in offices, classrooms, or throughout the school. They discuss how everything from posters and classroom rules to wall colors and empty spaces can influence emotions, school culture, and connections among staff and students. Tessa and Susan delve into the importance of creating an environment that fosters positivity, inclusivity, and healthy connections. They offer insights on how to be i...

In this episode, Susan and Tessa address the common pitfall of assuming others can read your mind. They discuss how unclear communication can lead to frustration, confusion, and even conflict within a team. Through various real-life scenarios, they highlight how leaders often overlook the need to provide clear and detailed instructions, forgetting that educators may not have the background knowledge needed to understand expectations. Susan and Tessa emphasize the importance of being specific, cl...

In this compelling episode, Susan and Tessa dive into the value of repetition in leadership communication. They explore the concept of "7 by 7"—repeating key messages seven times over seven days—as an effective strategy to ensure your vision and important information stick. With the constant noise and distractions in today’s workplace, they emphasize that being a "broken record" isn’t a flaw but a necessity. Susan and Tessa share practical tips on how to reinforce your message without losing imp...

In this episode, Susan and Tessa delve into the importance of showing genuine care and compassion as a leader. They discuss how simple acts of kindness and thoughtful communication can build strong, trusting relationships within your team. By sharing personal stories and practical tips, Susan and Tessa highlight how caring for others not only fosters a positive work environment but also strengthens team dynamics. This conversation is a reminder that leadership isn’t just about making decisions—i...

In this episode, Susan and Tessa tackle the challenging issue of supporting staff members who don’t get along. Drawing from their own leadership experiences, they share practical strategies and actionable tips for navigating this difficult situation. Susan and Tessa provide insights on how to mediate conflicts, promote a positive work environment, and help team members find common ground. This episode offers valuable guidance for both aspiring and current leaders looking to foster a cohesive and...

In this week's episode, Susan and Tessa discuss the concept that "There is NO Such Thing as Perfection" and how embracing this truth can transform your leadership approach. They offer valuable tips for handling mistakes as leaders, emphasizing the importance of owning errors, apologizing sincerely, and reflecting on missteps. Susan and Tessa also guide listeners on how to effectively correct wrongs and grow from these experiences. Tune in to learn how to respond to mistakes with grace and resili...

In this episode, Susan and Tessa explore the key components of building a healthy and productive educational team. They discuss the critical factors to consider when assembling a team, from selecting individuals with complementary skills to fostering a culture of collaboration and trust. Susan and Tessa share insights on how to balance diverse strengths and personalities, ensuring that each team member contributes to a positive and effective work environment. Tune in to discover essential strate...

In this episode, Susan and Tessa delve into the concept of "There is No 'I' in Team," highlighting how egos and titles can hinder effective leadership. They discuss the importance of setting aside personal pride and focusing on collaborative efforts to achieve team success. Susan and Tessa offer practical strategies for leaders to manage their egos, promote teamwork, and create an environment where every member feels valued and integral to the group's achievements. Tune in to learn how to lead w...

In this episode, Susan and Tessa discuss the vital role of positive language and communication in leadership. They explore the concept of the "Ratio of Positive Comments" and how maintaining a higher ratio of positive to negative feedback can significantly impact team morale and productivity. Susan and Tessa share insights and strategies for incorporating more positive communication into daily interactions, fostering a supportive and motivating environment. This episode provides practical advice...

In this episode, Susan and Tessa explore the art of reconnecting with staff after long school breaks, such as holidays and summer vacations. They delve into the challenges of reestablishing relationships and creating an inclusive campus culture. Susan and Tessa share practical strategies for reigniting connections, encouraging open communication, and making everyone feel welcomed and valued. This discussion offers insightful advice on how to start the new term on a positive note, ensuring a cohe...

As the new school year kicks off, Susan and Tessa dive into the essential steps for successful onboarding in your school or district. They emphasize the importance of building quality relationships, sharing key information, and fostering a sense of community among educators. Susan and Tessa offer practical tips and strategies to ensure new staff members feel welcomed, informed, and integrated into the school culture. By focusing on effective onboarding, they highlight how leaders can create a su...

In this episode titled "Making Changes Quickly or Slowly?" Susan and Tessa provide valuable insights and suggestions for new leaders navigating the complexities of implementing change on a school campus. They discuss the challenges of introducing new initiatives in the educational environment and weigh the benefits and drawbacks of making swift versus gradual changes. Drawing from their experiences, Susan and Tessa offer practical advice on assessing the campus culture, building trust, and strat...

Interruptions are a daily challenge for leaders, often disrupting focus and productivity. In this episode, Susan and Tessa delve into the art of managing interruptions effectively. They share personal anecdotes and practical strategies for setting boundaries, maintaining control over time and tasks, and communicating assertively. With insights on preserving your leadership presence and keeping your work on track, Susan and Tessa offer valuable advice for navigating the complexities of being a le...

In this episode of "How Do You Support Your Staff When They Don't Like Each Other?" Susan and Tessa tackle the complex issue of managing team dynamics and conflict in the workplace. They explore effective strategies for supporting staff members who have interpersonal conflicts, ensuring that personal differences don't hinder team performance or morale. Drawing from their extensive experience in leadership and conflict resolution, Susan and Tessa share practical tips for fostering a positive work...

In this episode of "How Do You Quiet Your Brain?" Susan and Tessa explore the vital topic of mental calm and focus. They discuss various techniques and strategies to help you quiet the noise in your mind, manage stress, and find inner peace amidst the demands of daily life. Drawing from their own experiences and expert insights, Susan and Tessa offer practical advice on mindfulness practices, meditation, and other tools to enhance mental clarity and well-being. Whether you're a leader seeking to...

In this crucial episode titled "Loyalty to the Absent," Susan and Tessa address the challenging issue of handling negative talk about colleagues in the workplace. They discuss the importance of maintaining respect and loyalty to those who are not present, emphasizing how gossip and negative conversations can erode trust and morale within a team. Susan and Tessa share effective strategies for confronting those who speak poorly about others, encouraging direct communication and resolution of issue...

Join Susan and Tessa in this enlightening episode titled "Are You Going to Be Happy with Your Future Self? Time for a Check-In..." as they delve into the power of reflection and visualization. Using a fascinating science experiment on visualization, they explain how picturing your future self can significantly impact your ability to achieve your goals and enhance personal growth. Susan and Tessa share practical techniques for incorporating visualization into your daily routine, helping you align...

Join Susan and Tessa in this thought-provoking episode titled "How Do You Use Your Power?" as they delve into the dynamics of leadership power. They discuss the contrasting concepts of "Power over" versus "Power with," highlighting the differences between authoritative and collaborative leadership styles. Through engaging dialogue, Susan and Tessa explore how relying on power as a short-term strategy or quick fix can be tempting but often falls short of fostering sustainable and positive outcome...

In this insightful episode titled "What Kind of Pilot are You?" Susan and Tessa draw a compelling analogy between leadership and piloting an aircraft. They explore how effective leaders, much like pilots, must navigate tough situations by clearly communicating expectations, engaging in difficult conversations, and making crucial decisions that impact their teams. Using the metaphor of a pilot who prioritizes various factors for the greater good of passengers, Susan and Tessa discuss the importan...

In this special episode titled "This One's for You," Susan and Tessa celebrate the incredible dedication and resilience of educators who have gone above and beyond for their students, staff, and parents through a challenging year. Join them as they pause to reflect on the numerous struggles faced and overcome, and take a moment to appreciate the profound impact that teachers and school leaders have made in their communities. Susan and Tessa share heartfelt stories, expressions of gratitude, and ...

Join Susan and Tess in an inspiring episode as they explore the transformative power of kindness and positivity in leadership. Drawing inspiration from a poignant story by Simon Sinek, they delve into the concept of the ripple effect and how small acts of kindness can have far-reaching impacts on individuals and communities. In this insightful discussion, Susan and Tess reflect on the importance of intentionally showing up with positivity and compassion as leaders, and the profound ripple effect...